{"xsrfToken":"BE42-1M5U-ZM2F-5L8Y_843db760234ca9253481eb9f065b5dd538243b2d_lout","helpCenterBranding":{"bannerUrl":"/rest/servicedesk/1/bannerImage?1585772995619","headerBGColor":"#6a2081","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ffffff","headerLinkHoverBGColor":"#2cba2a","logoUrl":"","helpCenterTitle":"Welcome to the IT Service Desk","sharedPortalName":"IT Service Desk"},"login":{"allowCookies":true,"externalUserManagement":false,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/portal/2/user/login","canReset":true,"sdUserSignUpEnabled":true,"loginAnnouncementHeader":"","loginAnnouncementMessage":"<p>Log in with your University username and password, for example re16495. Do not add @essex.ac.uk after it.<\/p>\n<p>You don\u2019t need to sign up for an account if you\u2019re a current member of staff or student.<\/p>"},"loginAnnouncement":{"header":"","headerWiki":"","message":"Log in with your University username and password, for example re16495. Do not add @essex.ac.uk after it.\n\nYou don\u2019t need to sign up for an account if you\u2019re a current member of staff or student.","messageWiki":"<p>Log in with your University username and password, for example re16495. Do not add @essex.ac.uk after it.<\/p>\n<p>You don\u2019t need to sign up for an account if you\u2019re a current member of staff or student.<\/p>","canEditAnnouncement":false,"hasTranslationInUserLocale":false,"hasTranslation":{"header":false,"message":false},"portalId":null},"portalExistenceResponse":{"id":"2","exists":"true"}}
{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-management?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_campaign=service-desk_portal_server","serviceDeskVersion":"5.4.14","contextPath":"","xsrfToken":"BE42-1M5U-ZM2F-5L8Y_843db760234ca9253481eb9f065b5dd538243b2d_lout","baseUrl":"https://servicedesk.essex.ac.uk/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","maxAttachmentSize":"250000000","gravatarEnabled":true,"rteEnabled":true,"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"anonymousEnabled":false}